It is easy to access Technical Support:

• Log in to PaperThin’s Support site
• Utilize the PaperThin Integrated Support Module to submit support incidents
• Call PaperThin Support at (617) 471.4440 extension 3
• Email us at support@paperthin.com for assistance in using our support services

Maintenance
PaperThin offers a one-year subscription for CommonSpot Content Server content management software and all add-on options. The subscription service gives you access to all enhancements and upgrades made to our content management software within a year from purchase, at no additional cost.

Support Services
PaperThin offers a number of support services. More details about these services can be found on our Support Site.

How can a PaperThin Partner help you?

Architecting Your Site
PaperThin Partners will consult with you on architecting your site, from organizing your content to mapping out the entire site.

Implementation
Based on the application and your content management deployment requirements, PaperThin Partners can install and configure CommonSpot and incorporate your “look and feel” into base templates. Depending upon your resources and requirements, additional services may include establishing a user profile database, integrating with other authentication systems, creating additional templates, importing data from other sources, or building custom components or capabilities.

Customization
PaperThin Partners can help you to extend the value and functionality of CommonSpot. They can customize CommonSpot’s existing content management components, develop additional functionality, build connectivity to database repositories and integrate back-end applications and business processes, based on your specific needs.

See a complete listing of PaperThin Partners in the United States, Canada and Europe.

PaperThin and our partners offer various content management training programs for developers, administrators, and authors to learn more about CommonSpot Content Server.

Click here for more information.