Overview
e-Smartz specialises in providing multi-discipline expertise to assist and support large corporate business e-projects. Services can range from simple websites to advanced, highly complex, integrated e-Business systems.
e-Smartz aims to support clients through a holistic approach; by understanding the commercial, cultural, and technical issues of the business, underpinned by expertise in integrating legacy platforms through to cutting edge technology.
They work with you to implement high performance systems with comprehensive technical capability the way you want it.
Methodology
e-Smartz understands that we live in a changing world where nothing stands still. Their wide ranging industry experience means that they have insight into the way customers want to work, and an awareness of how commercial fluctuations may affect all levels of your business.
e-Smartz works hard to understand the organisation of your company, as well as any obstacles you currently face, so that their solutions work within your current structure and budget to support your people to fulfill strategic goals. Helping you improve your ROI is their goal.
This value-add approach means that though they recommend leading solutions from an ‘outside-in’ perspective, they are also sensitive that these should ‘fit’ and work within your organisational DNA.
Implementation & Measurement
e-Smartz considers the human side of working with new technology so that an implementation is smooth. They work with your business analysts, project managers, technical stakeholders, and end users, from the perspectives of business process and technical efficiency.
Once live, ongoing support is delivered in a range of online and offline help guides and service to ensure you get the most from your investment from every consideration.
e-Smartz fully supports both process and network metrics: logging, analysis, and reporting, to offer real time information on business performance.
Creative Strategy
E-Smartz' design approach to solutions ensures the right combination of branded aesthetics in terms of ‘look & feel’, with user interfaces that are tried, tested, and intuitive.
Services:
- application development - develops and supports software applications created for the internet, mobiles, desktops, kiosks, retail systems, large presentations, and digital video. All software conforms or exceeds industry standards and meets compliance regulations.
- systems integration - e-Smartz understands end to end solutions, and can integrate applications into your systems painlessly. If you are having problems with your system they can work with your IT department to solve integration issues, ultimately saving you time, money, and increasing productivity.
- support - as a standard, e-Smartz offers FREE support for two weeks after a launch date and a range of Service Level Agreements to suit your project. If your application is business critical, they can offer 24-7 support with their partners based in Vancouver and New Zealand.
- managed hosting - e-Smartz offers managed hosting at affordable prices so that they can maintain your applications, as well as offering further services such as e-Marketing and data management. They run dedicated servers in London, Frankfurt, and Washington - all in secure data centres and all on internet backbones. All servers are specified to run high availability, high performance systems.
